TransGlobe Property Management Services Frequently Asked Questions - Move In

Congratulations! You have been approved for your new apartment. We hope the following FAQs assist in making your move in experience a positive one.

Question: How do I set up utility accounts for my new apartment?
Answer: Your Building Representative or Property Administrator will be able to provide information pertaining to local utilities that you are responsible to pay in accordance with the terms of your lease. The utilities that you are responsible to pay are set out on your Rental Application Agreement. You will be asked to provide proof that you have set up your utility account prior to obtaining your keys.

Question: How do I reserve an elevator for move in?
Answer: Your Building Representative is responsible to schedule and co-ordinate elevator service and will be able to assist you in reserving the elevator for your move in.

Question: My new apartment requires renovations. What should I expect upon move in?
Answer: Although we strive to have all renovations completed prior to your move in date, circumstances beyond our control can occasionally prevent this. You should expect that your suite is clean immediately upon move in and that all renovations are completed within 30 days of your tenancy with TransGlobe.